Location
It's always a pleasure to welcome you.
Some experiences begin long before you arrive. We're here to take care of every detail of your upcoming stay.
Let's connect.
Have a question about your reservation, our rooms, or your arrival? Our team is always happy to assist you.
Find your way to us.
We're located along Avenida Circunvalar. Choose the entrance that suits your needs and open directions in Google Maps.
Main Entrance
Carrera 13 #12-37, Avenida Alfonso Jaramillo, Circunvalar, Pereira, Colombia.
Get Directions ↗Private Parking
Access via Carrera 14 No. 12-20. Parking is subject to availability.
Directions to Parking ↗Accessibility
We offer ramp access and adapted guest rooms for visitors with reduced mobility.
Ask About Accessibility ↗Everything you need to know.
We want you to enjoy a seamless and relaxing stay from the very beginning. Explore our main hotel policies below.
Check-in and Check-out Times
Check-in begins at 3:00 PM, and check-out is at 1:00 PM.
Early check-in and late check-out are subject to availability and may incur an additional charge.
Reservation Confirmation
According to the hotel's published policies, confirming a reservation requires an advance payment equivalent to the first night's rate.
Please review the specific conditions of your selected rate before making payment.
Cancellations and Refunds
Cancellation conditions vary depending on the rate selected. The hotel's published policy provides penalty-free cancellations for certain refundable rates when cancelled 24 to 48 hours before arrival.
Non-refundable rates and no-shows are subject to specific conditions and applicable penalties.
Breakfast and Parking
Breakfast is included in most room rates. Please review your booking confirmation to verify the conditions of your stay.
Complimentary private parking is subject to availability and must be reserved in advance.
Children and Minors
The hotel requires appropriate documentation for guests under the age of 18. Requirements may vary depending on nationality and the accompanying responsible adult.
Pets and Special Requests
Pet-friendly accommodation options are available. Please contact reception in advance to confirm eligible rooms, applicable conditions, and any additional charges.
Contact Reception ↗We look forward to welcoming you.
More than a stay, a story worth experiencing.
Speak With Reception ↗